11 Enfield Rd, Northend, Bulawayo, Zimbabwe +263 292 268861/2 info@chimas.co.zw

Frequently Asked Questions

Have questions about medical aid cards, waiting periods, claims, or prescription drug approvals? Find clear, immediate answers below.

Policy & Benefit Clarifications

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Still have questions?

Our member service desk in Bulawayo is standing by. Reach out via email, phone, or visit us in Northend.

CHIMAS Virtual Care

Assistant Online

CHIMAS Assistant Just now

Hello! Welcome to Calm Health International Medical Aid Society (CHIMAS). I am your Virtual Care Assistant.

How can I assist you today? You can ask me about:

  • Our coverage plans (Silver, Gold, Platinum, Diamond)
  • How to submit claims & refund forms
  • Where our Bulawayo head office is located
  • Our direct contact phone numbers & emails
  • How to enroll online