11 Enfield Rd, Northend, Bulawayo, Zimbabwe +263 292 268861/2 info@chimas.co.zw
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EMERGENCY 24/7
CALM HEALTH International Medical Aid
Zimbabwe's Premier Health Partner

Calm Minds,
Healthy Lives.

At Calm Health International Medical Aid Society (CHIMAS), we design premium health insurance covers for families, individuals, and corporates. From Bulawayo to the rest of the world, we ensure your healthcare is rapid, robust, and always reassuring.

Become a Member Explore Packages
Diamond Express
Featured Scheme
Premium Tier
01

Unlimited Private Wards

Premium inpatient care without duration constraints.

02

Global Emergency Evacuation

Cross-border SAR and specialized hospital transit.

03

Specialized Dental & Optical

High-allowance specialist clinical thresholds.

Individual or Corporate Group Plans Compare
98.6%
Claim Settlement Rate
48 Hours
Avg Refund Processing
450+
Network Providers
11+ Years
Trust in Zimbabwe
CHIMAS Bulawayo Doctors

Bulawayo Head Office

11 Enfield Rd, Northend

ABOUT OUR MEDICAL AID

A Distinguished Member-Owned Medical Aid Society

Established in 2013, Calm Health International Medical Aid Society (CHIMAS) was registered with the Ministry of Health and Child Care (MOHCC) in response to the market's need for reliable medical cover. Now owned entirely by its members, CHIMAS operates as a non-profit entity offering a range of six tailored packages designed to meet diverse healthcare needs and budgets.

The organization has earned an outstanding reputation as a preferred brand, built on strong relationships with key stakeholders and the widespread acceptance of CHIMAS membership cards by healthcare service providers both locally and internationally under the Medical Services Act.

Read Our Heritage Story
BENEFIT SCHEMES

Four Tailored Tiers of Health Coverage

From basic outpatient cover to premium global treatment limits, CHIMAS offers structured plans to match every budget and life-stage.

Silver Tier

Essential outpatient care and local general hospitalization coverage. Fits families and young professionals.

$24.00 Individual
Popular
Gold Tier

Enhanced specialist access, diagnostic lab benefits, dental consults, and wider private clinic access.

$48.00 Family
Elite Choice
Platinum Tier

The standard for comprehensive private care, specialized therapies, extensive optical, and cross-border road transfer.

$85.00 Elite Care
Diamond Express

Tailored corporate group plans with priority processing, global air evacuation limits, and dedicated wellness workshops.

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CLAIMS AND REIMBURSEMENTS

Transparent and Fast Claims Processing — No Red Tape

We know medical aid is about being protected when you are vulnerable. CHIMAS makes submitting and tracking your medical refund claims simple, clear, and extremely fast.

Claim Instructions
1

Consult Within Network

Visit any of our 450+ doctors, clinics, or pharmacies in Zimbabwe. Hand them your physical or digital CHIMAS membership card. In-network providers query and settle directly with us.

2

Paid Out-Of-Pocket?

If you consult an out-of-network specialist, pay their cash invoice, have them sign our downloadable CHIMAS Claim Form, and attach your original receipt.

3

Submit and Get Paid

Email your claim documents to claims@chimas.co.zw or bring them to our Northend desk. Refunds are processed to your bank within 48-72 hours.

CHIMAS Virtual Care

Assistant Online

CHIMAS Assistant Just now

Hello! Welcome to Calm Health International Medical Aid Society (CHIMAS). I am your Virtual Care Assistant.

How can I assist you today? You can ask me about:

  • Our coverage plans (Silver, Gold, Platinum, Diamond)
  • How to submit claims & refund forms
  • Where our Bulawayo head office is located
  • Our direct contact phone numbers & emails
  • How to enroll online